Support
Something off with your cellar, a scan, or your account? Tell us below and a real person will reply by email, usually within two business days. Prefer email? Write to support@ourround.co.
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Quick answers
How do I delete my account and data?
In the app: Profile → Settings → Security & Privacy → Delete Account. Everything tied to your account is removed. You can also request deletion through this form.
A menu scan missed or misread a bottle.
Tap "Wrong bottle?" on the result to correct it. If a whole menu fails, send us a photo of it here and we'll fix the reader.
Can I change my sommelier profile?
Yes. Your profile updates as you rate bottles, and you can nudge the sliders directly under Profile → My Palate.